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Tuesday, December 20, 2011

Bribe Me


The chief engineer Alan Abraham  had been waiting outside the office of the minister, now almost for over two hours.

The energy minister was his boss's boss. Normally his boss, the managing director would call on the minister in connection with the business of his organization. His organization was a state owned company. It was responsible for producing and distributing electricity (power) to the state. However, as the managing director was retiring and was on a long vacation prior to his retirement, Alan Abraham was acting in his place. Chief engineer was the senior most officer on the board after the managing director.

The energy minister Chunni Bhai was the supreme boss of all the power generating and distribution companies run by the government. He was awarded this technology portfolio because he was the only engineer among all the ministers of the government and that too an electrical engineer . It was another matter that he took some ten years instead of the regular four to graduate from the university. The university authorities got so fed up with his long stay with the university that finally they pushed him out as a successful engineer with the minimum pass marks.  Rumor has it that even today he cannot tell you the difference between voltage, current and resistance or between a generator and a motor.

He had already started his political career as his engineering college's student union's president at a very young age. Soon he jumped into active politics of the country after his farewell from the university. So in a way he was a veteran politician and a dim-witted individual. Current democratic processes easily welcomed such people in the country's parliament.

Many of the senior students, his own class-mates and even the juniors of his university had joined the state owned companies. Most of them were merit holders and brilliant engineers but they were his assistants now. And he used to take hell of a lot of pride and pleasure in treating them like pet dogs. He would give them appointment for meetings with him and then make them wait for hours outside his cabin.  The chief engineer Alan Abraham was no exception. 

When the energy minister was sure that he had made Alan Abraham wait for sufficient amount of time, he told his secretary on the intercom, "Send the Chief Engineer in." Alan Abraham entered the minister's cabin but Chunni Bhai did not offer him a seat. He liked his senior executives to stand while he sat.

Alan Abraham said, "You called me?"

Chunni Bhai affirmed using his grunt and body language. After a long pause he asked, "Abraham, do you remember how you had refused me to copy your answer sheets in the university examination? Now the time has come to refuse you the promotion you are entitled to. You are the senior most officer in the company and are the natural successor to the post of managing director. But I can stop it.
Yet, let me tell you, I am not the one like you."

Alan Abraham had worked all these years with the hope of becoming the managing director of the organization one day. He had even told his wife, "Now that managing director is retiring and I am the next in line, I will get that post as a matter of routine. We will soon celebrate  our promotion." He did not want any hurdle in his impending promotion. He did not wish to argue and annoy Chunni Bhai. Chunni Bhai had the formal powers to sign his promotion letter. So he played submissively and did not react.

Chunni Bhai easily won his first point over his intelligent and smart chief engineer. He then went on to his second move, "You see I am the king maker now. And I want to see you directly reporting to me as my subordinate. You can be my next managing director despite your nasty behavior with me in the college days. All you have to do is to pay me 5 crore rupees (one million dollars). My party needs the money for elections. Some money will flow to my party chief's family. Of course I will keep some for my family too."

Alan Abraham was stunned to hear this. Though he had heard from various sources that some ministers traded the promotions and transfers of the executives under them, he never could imagine the blatant way in which it was actually done. So far it was all hearsay, but today he was experiencing it. He thought to himself, "So what I had heard was true."

He opened his mouth after a long silence, "How can I ever collect such a huge sum of money? My entire life's savings are no where near this amount. And why should I pay? I am the senior most person in the organization and as per the rules I am entitled for the post of the managing director. You signature can only be a formality. Don't you think you can do it easily without the money?"

Chunni Bhai laughed loudly as if he was highly amused by the chief engineer's statements. He spoke with a hint of ridicule, "Oh, you are one of those few puritan types. I have heard about your clean image. So what I heard is true. Yet, my guess was you already might have amassed crores of rupees by now. After all you had been holding a higher post for quite sometime now; it was very easy for you. There is ample scope for earning the 'under the table money' in your setup. Every Tom, Dick and Harry is minting, god knows how much, money. But do not worry. I will make you the managing director and in your tenure of three years on this post you can still make tons of money. Only don't get caught while making the extra buck. I normally allow full freedom to officers at your level. All I expect is the initial fee and then the occasional demands I  will make on you from time to time. That's all."

Alan Abraham could not believe what he heard. He was literally frozen. He was in no position to utter a word.

The minister sensed Alan Abraham's hesitation and so counseled him, "Well, I give you a week's time. We have to fill in managing director's position soon; its overdue already. So, bring in 5 crore rupees and I will  issue your appointment letter. You are the senior most officer and I will prefer giving the post to you because it will not involve any twisting of the rules. But if you are unwilling to toe the line, I will appoint your colleague Das Babu as the next managing director. I had heard already about your clean image and therefore, I have already conferred with Das Babu in anticipation of your refusal to my proposal. Das Babu has accepted my proposal in toto. Das Babu is quite an understanding type and a willing horse. A clean gentleman. I like him."

A week later every employee of the electricity generation and distribution company read the circular letter issued by the office of Chunni Bhai (the energy minister) with the following contents:

"Mr Alan Abraham, Chief Engineer, who has not been keeping good health for quite some time has proceeded on a long medical leave prior to his retirement from the Company. In view of this, Mr Das Babu, Additional Chief Engineer is being appointed as the Managing Director of the Company. All the employees of the organization are requested to extend their full support and cooperation to Mr Das Babu."

Related Books
1. "Sensitive Stories of Corporate World" (available from Amazon, get it online as a paperback or an eBook)

Read many more management anecdotes/management case studies in the eminent author Shyam Bhatawdekar's best selling book "Sensitive Stories of Corporate World" available online from Amazon as an eBook as well as a printed book.


2. "Sensitive Stories of Corporate World (Volume 2)" (available from Amazon, get it online as a paperback or an eBook)
Read many more management anecdotes/management case studies in the eminent author Shyam Bhatawdekar's best selling book "Sensitive Stories of Corporate World (Volume 2)" available online from Amazon as an eBook as well as a printed book.
Other Related Reading
For everything you wanted to know on building leadership and management, refer Shyam Bhatawdekar’s website: http://shyam.bhatawdekar.com/
Also, refer our High Quality Management Encyclopedia at: http://management-universe.blogspot.com/
For “out of box thinking” articles by Shyam Bhatawdekar, refer: (Out of Box Ideas) http://wow-idea.blogspot.com/
Read other blogs of Shyam Bhatawdekar at: (Home Page for Writings of Shyam Bhatawdekar) http://writings-of-shyam.blogspot.com
Additional Reading Opportunities

Alphabetic List of of Management Topics and Their Site URLs
(The term "management" here does not limit itself to just about business management but it encompasses management of all kinds of things like life management, home management, family management, health management, travel management, food management and so on).

Home Pages for All the Topics

1. (Home Pages for Brief Introduction to All the Business Management Topicshttp://management-universe.blogspot.com/http://management-universe-enotes.blogspot.com/ and http://shyam.bhatawdekar.com

2. (Home Page for All General and Psychological Counseling) http://counselingfamily.blogspot.com/

3. (Home Page for All Home Tips: Home and Family Managementhttp://home-tips-tricks.blogspot.com/

4. (Home Page for All Products: Products Knowledge Managementhttp://products-all.blogspot.com/

Topics Starting with Numbers

(5S Housekeeping) http://5s-housekeeping.blogspot.com/
(5S Housekeeping at Home: Home Managementhttp://5s-housekeeping-home.blogspot.com/

Topics Starting with Alphabets

A
(ABC Analysis or Pareto Analysis or 80/20 Rule) http://abc-pareto-analysis.blogspot.com/ or http://shyam.bhatawdekar.net/index.php/2011/07/20/abc-analysis-or-pareto-analysis/
(Activity Based Costing- ABC) http://activitybased-costing.blogspot.com/
(Advertising) http://advertising-mass-communication.blogspot.com/
(Anecdotes in Management) http://management-anecdotes.blogspot.com/
(Anger Management) http://controlling-anger.blogspot.com/
(Articles, blogs and knols of Shyam Bhatawdekar: Home Page) http://writings-of-shyam.blogspot.com/
(Assertiveness) http://assertiveness-skill.blogspot.com/
(Assessment Centers) http://assessment-centers.blogspot.com/
(Authentic and Free Management Notes) http://authentic-management-notes.blogspot.com/
(A to Z of Management Systems) http://a-z-management-systems.blogspot.com/
(A to Z of Quality Techniques) http://a-z-quality-techniques.blogspot.com/

B
(Balanced Scorecard) http://balanced-scorecard-system.blogspot.com/
(Basic Statistics) http://statistics-basic.blogspot.com/
(Behavioral Safety) http://behavioral-safety.blogspot.com/
(Benchmarking) http://benchmarking-system.blogspot.com/
(Body Language or Non-verbal Communication) http://body-language-communication.blogspot.com/
(Books- Best Books) http://best-book-list.blogspot.com/
(Books- Best Management Books) http://best-management-books.blogspot.com/
(Boundarylesshttp://shyambhatawdekar.blogspot.com/
(Brainstorming) http://brainstorming-technique.blogspot.com/
(Branding- Personal/Professional Branding http://professional-branding.blogspot.com/ or http://shyam.bhatawdekar.com/
(Business Ethics and Ethics in Management) http://business-management-ethics.blogspot.com/
(Business Plan) http://business-plan-preparation.blogspot.com/
(Business Process ReengineeringBPRhttp://business-process-reengineering-bpr.blogspot.com/

C
(Career Planning within Organizations) http://organizational-career-planning.blogspot.com/
(Case Method) http://case-method.blogspot.com/
(Case Studies in Management) http://corporate-case-studies.blogspot.com/
(CEO Roles, Qualities and Competencies) http://ceo-qualities.blogspot.com/
(Change Management) http://manage-change.blogspot.com/
(Child Development: Stories for Childrenhttp://stories-children.blogspot.com/
(Children’s Behavior Problems: Family Managementhttp://child-behavior-problems.blogspot.com/
(Coaching) http://coaching-skill.blogspot.com/
(Communication) http://communication-for-business.blogspot.com/
(Competencies- Life Managementhttp://shyam-bhatawdekar.blogspot.com/
(Competency Matrix/Competency Mapping: Success by Building Competencies/Skills) http://competency-matrix-mapping.blogspot.in/
(Competency Mapping) http://competency-map.blogspot.com/
(Competency Matrix) http://competency-matrix.blogspot.com/
(Conflict Management) http://manage-conflict.blogspot.com/
(Corporate Governance) http://corporate-governance-policy.blogspot.com/
(Cost Management) http://cost-management-control.blogspot.com/
(Cost of Quality- COQhttp://cost-of-quality.blogspot.com/
(Counseling at Workplace)http://counseling-skill.blogspot.com/
(Counseling: Psychological) http://counselingfamily.blogspot.com/
(Creativity- Out of Box Articleshttp://wow-idea.blogspot.com/
(Creativity and Innovation) http://creativity-management.blogspot.com/
(Critical Thinking skills) http://critical-thinking-skills.blogspot.com/
(Cross Cultural Etiquette and Manners) http://cross-cultural-etiquette.blogspot.com/
(Customer Orientation) http://customer-orientation.blogspot.com/
(Customer Relationship management- CRMhttp://customer-relationship-crm.blogspot.com/

D
(Daily Management) http://daily-management.blogspot.com/
(Decision Making) http://decision-making-role.blogspot.com/
(Delegation) http://delegation-skill.blogspot.com/

E
(Effectiveness and Efficiency) http://effectiveness-efficiency.blogspot.com/
(Effectiveness Management: HSoftwarehttp://humansoftware.blogspot.com/
(Efficiency Techniques: Work study: Motion and Time Study) http://work-study-measurement.blogspot.com/
(Efficient Work Methods or Practices) http://efficient-work-methods.blogspot.com/
(Email Etiquette) http://email-etiquette-manners.blogspot.com/
(Emotions) http://emotion-feeling.blogspot.com/
(Emotional Intelligence) http://emotional-quotient-intelligence.blogspot.com/
(Empowerment) http://employee-empowerment.blogspot.com/
(Enterprise Resource Planning- ERPhttp://erp-management.blogspot.com/
(Entrepreneurship and Entrepreneur) http://entrepreneurship-entrepreneur.blogspot.com/
(Entertainment Management- English Movieshttp://popular-movies.blogspot.com/
(Entertainment Management- Hindi Movieshttp://hindi-movies-choice.blogspot.com/
(Executive Etiquette and Manners) http://executive-manners.blogspot.com/
(Exit Interview) http://exit-interview.blogspot.com/

F
(Financial Ratios and Financial Ratio Analysis) http://financial-ratios.blogspot.com/

(Financial Services) http://finance-related-services.blogspot.com/
(Free and Authentic Notes on Management) http://authentic-management-notes.blogspot.com/
(Functions of Management) http://functions-of-management.blogspot.com/
(Food Management: Recipes, Easy to Cookhttp://easytocook-recipes.blogspot.com/
(Food Management: Recipes, Exotic) http://tastetherecipes.blogspot.com/

G
(Games and Icebreakers for Trainers) http://training-games.blogspot.com/
(Gemba Kaizenhttp://gemba-kaizen-improvement.blogspot.com/
(General Knowledge Management- GKhttp://general-knowledge-gk.blogspot.com/
(General Knowledge Management- Top 5/Top 10 of Everythinghttp://top-five-everything.blogspot.com/
(Genuine Professional- Long Articlehttp://professional-genuine.blogspot.in/
(Global Mindset) http://global-mindset.blogspot.com/
(Goal/Target Setting) http://goal-target-setting.blogspot.com/
(Good Boss) http://good-boss.blogspot.com/
(Great Professional)  http://professional-genuine.blogspot.in/
(Group Discussion) http://group-discussion-gd.blogspot.com/
(Group Discussion for Job Seekers and Students) http://group-discussion-gd.blogspot.com/
(Group Dynamics) http://group-dynamics-process.blogspot.com/

H
(Health and Safety Management) http://safety-health-management.blogspot.com/

(Health Management- Cholesterol Controlhttp://controlling-cholesterol.blogspot.com/
(Health Management- Homeopathyhttp://homeopathy-medicines.blogspot.com/
(Health Management- Exerciseshttp://exercises-plan.blogspot.com/
(Health Management- Quit Smokinghttp://quit-smoking-plan.blogspot.com/
(Health management- Swine Flu and Its Preventionhttp://swine-flu-precaution.blogspot.com/
(Health Management- Walkinghttp://walking-plan.blogspot.com/
(How to Be a Good Boss?) http://good-boss.blogspot.com/
(How to Get Promoted?) http://get-promoted.blogspot.com/
(How to Save Money?) http://save-money-ideas.blogspot.com/
(How to Save Money?- Long Comprehensive Article) http://manage-moneysaving.blogspot.in/
(Home Management- Home Page for All Home Tipshttp://home-tips-tricks.blogspot.com/
(HR Dynamics) http://hrm-dynamics.blogspot.com/
(HR Strategies and Functions) http://strategic-functions-hrm.blogspot.com/
(Human Capital Architecture) http://human-capital-architecture.blogspot.com/
(Human Relations) http://human-relations-aspect.blogspot.com/
(Human Resource Management- Comprehensive Coverage of HRM) http://human-resource-management-hrm.blogspot.com/
(Human Resource Planning) http://human-resource-planning.blogspot.com/
(Human Software- HSoftware) http://human-software-hsoftware.blogspot.com/

I
(I Am Liberated- Life Management) 
http://i-am-liberated.blogspot.in/
(I Am OK, You Are OK) http://life-positions.blogspot.com/
(Icebreakers and Energizers) http://management-games-icebreakers.blogspot.com/
(Internal Motivation or Self Motivation) http://internal-motivation.blogspot.com/
(Interpersonal Relations) http://interpersonal-relations.blogspot.com/
(Interview Skills) http://interviewing-skill.blogspot.com/
(Interview Preparation for Job Seekers) http://interview-preparation-jobs.blogspot.com/
(Interview Questions) http://interview-question-bank.blogspot.com/


(Johari Window) http://johari-window-model.blogspot.com/
(Just in Time Management- JIThttp://just-in-time-management.blogspot.com/

K
(Kaizenhttp://kaizen-improvement.blogspot.com/
(Knowledge Management) http://knowledge-management-initiative.blogspot.com/

L
(Lead Time Management) http://lead-time-management.blogspot.com/
(Leadership) http://lead-max.blogspot.com/ and http://shyam.bhatawdekar.com
(Lean Enterprise) http://lean-organization.blogspot.com/
(Learning Organization) http://learning-organization-profile.blogspot.com/
(Life Management- Latest HSoftware Model) http://life-effectiveness.blogspot.in/
(Life Management- I Am Liberated; Freedom from Shackles and Burdens) http://i-am-liberated.blogspot.in/
(Life Management: Success in Life) http://success-complete.blogspot.in/
(Life Management: My Exotic Dream: World Peace and Other Good Things of Life)
(Life Positions and OKness) http://life-positions.blogspot.com/
(Life Skills) http://life-skills-competencies.blogspot.com/
(Listening) http://listen-skills.blogspot.com/

M
(Management Anecdotes) http://management-anecdotes.blogspot.com/
(Managenent Books- Best Books) http://best-book-list.blogspot.com/
(Management Book- Best Books) http://best-management-books.blogspot.com/
(Management Games, Management Exercises, Icebreakers and Energizers)http://management-games-icebreakers.blogspot.com/
(Managing Life- Freedom from Shackles and Burdens) http://i-am-liberated.blogspot.in/
(Management in Life, Profession, Family and Society) http://life-effectiveness.blogspot.in/
(Management Information System- MIShttp://management-information-system-mis.blogspot.com/
(Managing/conducting Meetings) http://managing-meetings.blogspot.com/
(Management Notes- Free and Authentic) http://authentic-management-notes.blogspot.com/
(Marginal Utility) http://marginal-utility-concept.blogspot.com/
(Marketing Management Overview) http://marketing-management-overview.blogspot.com/
(Marketing Orientation) http://marketing-orientation.blogspot.com/
(Marketing Management Tasks) http://marketing-management-tasks.blogspot.com/
(Market research) http://market-research-function.blogspot.com/
(Market Segmentation) http://market-segment.blogspot.com/
(Mentoring) http://mentor-mentorship.blogspot.com/
(Money Management: How to Save Moneyhttp://save-money-ideas.blogspot.com/
(Money Management: How to Save Money- Long Comprehensive Article) http://manage-moneysaving.blogspot.in/
(Motivation) http://motivation-people.blogspot.com/
(Management Encyclopedia- Everything on Management and Leadership) http://shyam.bhatawdekar.com

N
(Negotiation Skills) http://negotiating-skills.blogspot.com/
(Negotiation Tactics) http://negotiation-tactics.blogspot.com/
(Non-verbal Communication or Body Language) http://body-language-communication.blogspot.com/

O
(Objection Handling) http://objection-handling.blogspot.com/
(OKness or Life Positions) http://life-positions.blogspot.com/
(Opportunities in Recession) http://recession-opportunity.blogspot.in/
(Organization Development- ODhttp://organization-development-od.blogspot.com/
(Organizational Culture) http://organizational-culture-values.blogspot.com/
(Out of Box Ideas) http://wow-idea.blogspot.com/
(Outsourcing) http://outsourcing-contracting.blogspot.com/
(Ownership on Job) http://job-ownership.blogspot.com/

P
(Paradigm and Paradigm Shift) http://paradigm-mindset.blogspot.com/
(Parental Responsibilities- family managementhttp://parental-responsibilities.blogspot.com/
(Pareto Analysis or ABC Analysis or 80/20 Rule) http://abc-pareto-analysis.blogspot.com/ or http://shyam.bhatawdekar.net/index.php/2011/07/20/abc-analysis-or-pareto-analysis/
(Participative Processes, Participative Management- Democracy) http://democracy-liberation.blogspot.com/
(Performance Management: Wholesome HR System) http://performance-management-appraisal.blogspot.com/
(Performance Management and Appraisal) http://performance-appraisal-management.blogspot.com/
(Personality) http://human-personality.blogspot.com/
(Personal Branding) http://professional-branding.blogspot.com/ or http://shyam.bhatawdekar.com/
(Positive Strokes) http://positive-strokes.blogspot.com/
(Presentation Skills) http://presentation-effectiveness.blogspot.com/
(Problem Solving) http://problem-solving-skill.blogspot.com/
(Product Knowledge: Home Page for All Products) http://products-all.blogspot.com/
(Product Knowledge- Carshttp://cars-products.blogspot.com/
(Product Knowledge- Chocolateshttp://chocolates-products.blogspot.com/
(Product Knowledge- Flowershttp://flowers-products.blogspot.com/
(Product Knowledge- Greeting Cardshttp://greeting-cards-products.blogspot.com/
(Product Knowledge- Cell Phoneshttp://mobilephones-products.blogspot.com/
(Professional- Genuine Professional) http://professional-genuine.blogspot.in/
(Professional Branding) http://professional-branding.blogspot.com/ or http://shyam.bhatawdekar.com/
(Profit Improvement) http://profit-improvement.blogspot.com/
(Project Management) http://management-of-project.blogspot.com/
(Psychological Strokes) http://positive-strokes.blogspot.com/
(Public Speaking) http://public-speak-skill.blogspot.com/

Q
(Qualities of CEO) http://ceo-qualities.blogspot.com/
(Quality Circles History) http://quality-circles-history.blogspot.com/
(Quality Circles) http://quality-circles.blogspot.com/
(Quality Function Deployment- QFD and House of Quality) http://quality-function-deployment.blogspot.com/
(Quality Gurus) http://quality-gurus.blogspot.com/

R
(Recession: How to Avert Recession, How to Combat Recession and Then, How to Move Ahead?) http://recession-global.blogspot.in/
(Recession Management) http://recession-management.blogspot.com/
(Recession: Opportunities in Recession) http://recession-opportunity.blogspot.in/
(Recruitment and Selection) http://recruitment-selection.blogspot.com/
(Research Methodology) http://research-work-methodology.blogspot.com/

S
(Safety and Health Management) http://safety-health-management.blogspot.com/
(Sales/Selling Process) http://selling-process.blogspot.com/
(Sales Promotion) http://sales-promotion.blogspot.com/
(Save Money) http://save-money-ideas.blogspot.com/
(Self-awareness: Getting Introduced to Self) http://self-concept-awareness.blogspot.in/
(Self-concept) http://self-concept-image.blogspot.com/
(Self-concept) http://self-image-concept.blogspot.com/
(Self-confidence) http://self-confidence-improvement.blogspot.com/
(Self Development) http://managing-self.blogspot.com/
(Self Motivation or Internal Motivation) http://internal-motivation.blogspot.com/
(Shyam Bhatawdekar's articles, blogs and knols: Home Page) http://writings-of-shyam.blogspot.com/
(Shyam Bhatawdekar's Effectiveness Model- HSoftwarehttp://humansoftware.blogspot.com/http://human-software-hsoftware.blogspot.com/
(Six Sigma) http://six-sigma-system.blogspot.com/
(Six Thinking Hats) http://six-thinking-hats.blogspot.com/
(Soft Skills) http://soft-skills-competencies.blogspot.com/
(Soft Skills/Competencies: Details of Each Competency) http://soft-competencies-skills.blogspot.com/
(Spiritual Quotient/Intelligence) http://spiritual-quotient.blogspot.com/
(Stories for Children for Child Development) http://stories-children.blogspot.com/
(Statistics- Basics) http://statistics-basic.blogspot.com/
(Strategic Management) http://strategic-managing.blogspot.com/
(Stress Management) http://managing-stress-strain.blogspot.com/
(Stress Management: Stress Freedom: Long Comprehensive Article) http://stress-freedom.blogspot.in/
(Sub-contracting) http://outsourcing-contracting.blogspot.com/
(Success) http://success-achievement.blogspot.com/
(Success in Life: Life Management) http://success-complete.blogspot.in/
(Supply Chain Management) http://manage-supply-chain.blogspot.com/
(Supply and Demand) http://supply-demand-laws.blogspot.com/
(Swine Flu and Its Prevention) http://swine-flu-precaution.blogspot.com/

T
(Talent Management) http://managing-talent.blogspot.com/
(Team Building) http://team-building-working.blogspot.com/
(Telephone Etiquette) http://telephone-etiquette.blogspot.com/
(Three Sixty Degrees Appraisal System) http://three-sixty-degrees-feedback.blogspot.com/
(Time Management) http://time-life-management.blogspot.com/
(Total Productive Maintenance- TPMhttp://total-productive-maintenance.blogspot.com/
(Total Quality Management- TQMhttp://total-quality-concept.blogspot.com/
(Training and Development) http://training-function.blogspot.com/
(Training Games) http://training-games.blogspot.com/
(Trainers’ Qualities) http://trainers-qualities.blogspot.com/
(Train the Trainers) http://train-trainers.blogspot.com/
(Train the Trainers) http://train-trainer.blogspot.com/
(Training of Trainers- Comprehensive at One Place) http://training-of-trainers.blogspot.com/
(Transaction Analysis- TAhttp://transaction-analysis.blogspot.com/
(Tourism, Travel and Sightseeing Management- Indiahttp://india-tours-sightseeing.blogspot.com/
(Tourism, Travel and Sightseeing Management- Worldhttp://sightseeing-guide.blogspot.com/
(Tourism, Trave and Sightseeing Management- World Heritage Siteshttp://world-heritage-spots.blogspot.com/
(TRIZ: Inventive Problem Solving) http://triz-problem-solving.blogspot.com/

V
(Value Engineering/Analysis) http://value-engineering-analysis.blogspot.com/

W
(Winners and Losers) http://winners-losers.blogspot.com/
(Work Study: Method Study and Work Measurement) http://workstudy-measurement.blogspot.com/
(Work Methods or Practices: Efficient) http://efficient-work-methods.blogspot.com/
(World Class Manufacturing) http://world-class-manufacturing.blogspot.com/
(Writings of Shyam Bhatawdekar on Management) http://writings-of-shyam.blogspot.com/
(Written Communication) http://written-communication.blogspot.com/

Z
(Zero Based Budgeting) http://zero-based-budgeting.blogspot.com/

Thursday, July 15, 2010

The Super Mart


Super Manufacturing Inc, abbreviated as SM, is a very huge organization by any standards. In its one and only factory, it employs more than 25000 employees under one roof. The company is a seat of tradition and culture since it has already existed for more than 80 years. Not only it embraces all kinds of manufacturing activities, it also envelops within it various other colorful human transactions. The large employee strength of 25000 people produces a very conducive environment for these colorful human exchanges. And for that reason, the insiders- its employees call it as SM- full form being Super Mart.

An early morning exchange of dialogues between the husband and wife at many homes of the employees of SM is typical representation of one of the several human transactions that take place within the premises of SM- the Super Mart. Here is an example:

Wife says to husband (employee of SM), “I am making pan cakes for the breakfast today. Today’s item in the menu of the breakfast of your factory cafeteria is all rubbish, you were telling. And they make it no good.”

Husband replies, “Do not take the trouble. Today my friend who runs his own regular and private breakfast counter for the first fifteen minutes at the start of the shift is introducing a new item- the North Indian samosa. It is a spicy delicacy. He promised all of his regulars that samosas made by his wife are brilliant. I overheard it and I am going to patronize him today. So, skip the pan cake, I will relish the yummy samosas and I promise to get couple of them packed for you too.”

Wife comments, “Hey, you are a darling. And I must say that you do have talents in your factory. Great. Do give them enough business so that they keep making and selling such wonderful eats in the factory.”

Now, let us turn to one of the scenarios within the factory:

Subbaramani, a senior manager has to surprise his better half on her birthday which he had forgotten about totally till this afternoon. For past few years, after being together in the wedlock for more than 25 years, this senior manager often forgets his wife’s birthday. But since one of his younger assistants wants to go home early today to celebrate his second marriage anniversary, this senior manager remembers about his own wife’s birthday. So, he wants to surprise his wife by presenting her a gift.

He dials a number on his office intercom and speaks to Peter. Peter is the master craftsman on one of the shop floors of the factory who sells various dress materials to the employees of the factory including the managers. Subbaramani is Peter’s regular customer and calls him directly only when he is need of the wares sold by Peter. He asks, “Peter, is that you?”

Peter asks, “Is that Subbaramani sir? Good afternoon sir. Sir, why did you take the troubles to ring me? I myself was about to telephone you to give you the good news that the new stock of dress materials has arrived. Will you come to my department please to have a look at them? I have all of them in my cupboard. Sir, please hurry up before the fresh stock gets sold out- there is a big demand in the factory.”

And then, without any further delay, Subbaramani walks to Peter’s department and buys an expensive piece of dress material as a gift to his wife to surprise her.

Here is one more scene from the premises of the factory:

The general manager of production department is one of the busiest senior executives. He spends some 15 to 16 hours of his day in the factory on the production shop floors. Some employees gossip, “His wife is not all that attractive, that’s why.” So this general manager does not find time even to file his income tax returns.

But he is not much worried. Exactly before 15 days of the last date for filing the income tax returns, one of his able assistants who carries out a side business of filing income tax returns of all the senior managers of the factory comes to his office and does that job for him. The general manager willingly pays him the professional fee as demanded by him.”

This able assistant of the general manager does not encroach the territory of other two employees of the factory working in some other technical departments. As far as their private business in the factory is concerned, they also act as income tax return specialists but who specialize in filling the income tax return forms for junior managers and workers respectively. The three have a good understanding among themselves and have demarcated their areas of operation quite well.

While some of these employees of SM turned part time businessmen within SM charge for providing their expert services at the door step, the chief of quality assurance department, quite senior in age, does it free of charge as a fatherly gesture and as a philanthropist. He is an avid student of astrology, horoscopes and palmistry. Every day, at the beginning of the day, he calls his test pilot over the phone and warns him about the inauspicious time slot of the day during which the pilot should not undertake the test flight of the small and light passenger aircraft the factory produces (aircraft is one of the several products the factory produces). The test pilot abides it truthfully.

Some of these intrapreneurs (internal entrepreneurs) have seasonal business loads. For example, Raj- the personal secretary of head of human resources department- takes the bookings for renting out the seven taxi cars of different descriptions he owns. He uses the factory’s intercom system without any hesitation to take these bookings from the other employees of the factory. His own boss also hires his cars when needed. Raj is extremely busy scheduling his seven cars on various holiday tours particularly during the summer months.

He receives a call from one of the employees of the factory, “Raj, is your air-conditioned luxury car available for a week from 15th April? I am going on a holiday with my wife and kids and this time I want to give them a real luxurious treat. So I want only that car.”

Raj replies, “Just give me a sec. Let me check the allotment of cars on the spread sheet.” (Raj uses factory’s computer for this purpose). After checking, he resumes, “I must say, you are lucky. That car will be back from another trip on 14th April late evening. No problems. So, I am taking your confirmed booking. Enjoy the holidays, buddy.”

Then there are employees who are life, vehicle, property and health insurance agents. They have a ready captive customer base of 25000+ people right inside the factory premises. Barring a few, all the employees have bought one or the other insurance policy from them. Good show.

Recently a management consultant was contracted by the management of the company to study the human resources practices being followed in the company and to suggest further improvement measures.

The consultant studied the things pretty thoroughly observing various aspects of human resources in the factory. Apart from using his usual management models and techniques, he also used his innate wisdom of a detective for carrying out in-depth and confidential investigations in certain areas which he perceived as extraordinary areas after completing his study. These areas particularly belonged to the areas of operation described earlier. And he said to himself, “Aha, eureka!! Now I do have some stuff to impress my client.”

Then he was ready to make his interim presentation of findings and recommendations to the executive director in charge of the entire factory operations. The executive director was a veteran of the organization.

He met the executive director and told him, “I have some very startling and disturbing facts to share with you in the matters of certain extraordinary activities being carried out by many of your employees which are of extraneous nature in relation to their specified duties and responsibilities within the organization.”

The executive director retorted, “What do you mean by that? Can you put it to me in simpler and direct terms?”

The consultant answered, “What I mean to say is that many of your employees secretly run their private businesses within the factory premises. Not only the workers but even the managers are patronizing these activities. The organization is losing a large number of man hours because of this apart from the indiscipline it has brought inside the factory. You may like to take a serious view of it. I have some very specific recommendations for tackling this problem. I will like to present them to you now.”

The executive director himself had been the beneficiary of these extraneous activities of his various employees. And every time he used those services, he had felt relieved, relaxed and comfortable. And he thought quickly to himself, “Come to think of it, has all of this behavior of my employees adversely affected the bottom line of my company? Certainly not.” So, he had a hearty laugh within his own mind. That could not have been seen by the consultant.

Apparently, the executive director was composed and in a pensive mood said, “Skip that for now. Do you have any other things to share with me? Then please go on with the rest of your presentation. I will be more interested in them.”

The consultant remained puzzled and stunned over the super cool behavior and reactions of the executive director on the revelations which he had just made and which he thought were like bomb shells.

Related Books
1. "Sensitive Stories of Corporate World" (available from Amazon, get it online as a paperback or an eBook)

Read many more management anecdotes/management case studies in the eminent author Shyam Bhatawdekar's best selling book "Sensitive Stories of Corporate World" available online from Amazon as an eBook as well as a printed book.

2. "Sensitive Stories of Corporate World (Volume 2)" (available from Amazon, get it online as a paperback or an eBook)
Read many more management anecdotes/management case studies in the eminent author Shyam Bhatawdekar's best selling book "Sensitive Stories of Corporate World (Volume 2)" available online from Amazon as an eBook as well as a printed book.
Other Related Reading
For everything you wanted to know on building leadership and management, refer Shyam Bhatawdekar’s website: http://shyam.bhatawdekar.com/
Also, refer our High Quality Management Encyclopedia at: http://management-universe.blogspot.com/
For “out of box thinking” articles by Shyam Bhatawdekar, refer: (Out of Box Ideas) http://wow-idea.blogspot.com/
Read other blogs of Shyam Bhatawdekar at: (Home Page for Writings of Shyam Bhatawdekar) http://writings-of-shyam.blogspot.com
Additional Reading Opportunities

Alphabetic List of of Management Topics and Their Site URLs
(The term "management" here does not limit itself to just about business management but it encompasses management of all kinds of things like life management, home management, family management, health management, travel management, food management and so on).

Home Pages for All the Topics

1. (Home Pages for Brief Introduction to All the Business Management Topicshttp://management-universe.blogspot.com/http://management-universe-enotes.blogspot.com/ and http://shyam.bhatawdekar.com

2. (Home Page for All General and Psychological Counseling) http://counselingfamily.blogspot.com/

3. (Home Page for All Home Tips: Home and Family Managementhttp://home-tips-tricks.blogspot.com/

4. (Home Page for All Products: Products Knowledge Managementhttp://products-all.blogspot.com/

Topics Starting with Numbers

(5S Housekeeping) http://5s-housekeeping.blogspot.com/
(5S Housekeeping at Home: Home Managementhttp://5s-housekeeping-home.blogspot.com/

Topics Starting with Alphabets

A
(ABC Analysis or Pareto Analysis or 80/20 Rule) http://abc-pareto-analysis.blogspot.com/ or http://shyam.bhatawdekar.net/index.php/2011/07/20/abc-analysis-or-pareto-analysis/
(Activity Based Costing- ABC) http://activitybased-costing.blogspot.com/
(Advertising) http://advertising-mass-communication.blogspot.com/
(Anecdotes in Management) http://management-anecdotes.blogspot.com/
(Anger Management) http://controlling-anger.blogspot.com/
(Articles, blogs and knols of Shyam Bhatawdekar: Home Page) http://writings-of-shyam.blogspot.com/
(Assertiveness) http://assertiveness-skill.blogspot.com/
(Assessment Centers) http://assessment-centers.blogspot.com/
(Authentic and Free Management Notes) http://authentic-management-notes.blogspot.com/
(A to Z of Management Systems) http://a-z-management-systems.blogspot.com/
(A to Z of Quality Techniques) http://a-z-quality-techniques.blogspot.com/

B
(Balanced Scorecard) http://balanced-scorecard-system.blogspot.com/
(Basic Statistics) http://statistics-basic.blogspot.com/
(Behavioral Safety) http://behavioral-safety.blogspot.com/
(Benchmarking) http://benchmarking-system.blogspot.com/
(Body Language or Non-verbal Communication) http://body-language-communication.blogspot.com/
(Books- Best Books) http://best-book-list.blogspot.com/
(Books- Best Management Books) http://best-management-books.blogspot.com/
(Boundarylesshttp://shyambhatawdekar.blogspot.com/
(Brainstorming) http://brainstorming-technique.blogspot.com/
(Branding- Personal/Professional Branding http://professional-branding.blogspot.com/ or http://shyam.bhatawdekar.com/
(Business Ethics and Ethics in Management) http://business-management-ethics.blogspot.com/
(Business Plan) http://business-plan-preparation.blogspot.com/
(Business Process ReengineeringBPRhttp://business-process-reengineering-bpr.blogspot.com/

C
(Career Planning within Organizations) http://organizational-career-planning.blogspot.com/
(Case Method) http://case-method.blogspot.com/
(Case Studies in Management) http://corporate-case-studies.blogspot.com/
(CEO Roles, Qualities and Competencies) http://ceo-qualities.blogspot.com/
(Change Management) http://manage-change.blogspot.com/
(Child Development: Stories for Childrenhttp://stories-children.blogspot.com/
(Children’s Behavior Problems: Family Managementhttp://child-behavior-problems.blogspot.com/
(Coaching) http://coaching-skill.blogspot.com/
(Communication) http://communication-for-business.blogspot.com/
(Competencies- Life Managementhttp://shyam-bhatawdekar.blogspot.com/
(Competency Matrix/Competency Mapping: Success by Building Competencies/Skills) http://competency-matrix-mapping.blogspot.in/
(Competency Mapping) http://competency-map.blogspot.com/
(Competency Matrix) http://competency-matrix.blogspot.com/
(Conflict Management) http://manage-conflict.blogspot.com/
(Corporate Governance) http://corporate-governance-policy.blogspot.com/
(Cost Management) http://cost-management-control.blogspot.com/
(Cost of Quality- COQhttp://cost-of-quality.blogspot.com/
(Counseling at Workplace)http://counseling-skill.blogspot.com/
(Counseling: Psychological) http://counselingfamily.blogspot.com/
(Creativity- Out of Box Articleshttp://wow-idea.blogspot.com/
(Creativity and Innovation) http://creativity-management.blogspot.com/
(Critical Thinking skills) http://critical-thinking-skills.blogspot.com/
(Cross Cultural Etiquette and Manners) http://cross-cultural-etiquette.blogspot.com/
(Customer Orientation) http://customer-orientation.blogspot.com/
(Customer Relationship management- CRMhttp://customer-relationship-crm.blogspot.com/

D
(Daily Management) http://daily-management.blogspot.com/
(Decision Making) http://decision-making-role.blogspot.com/
(Delegation) http://delegation-skill.blogspot.com/

E
(Effectiveness and Efficiency) http://effectiveness-efficiency.blogspot.com/
(Effectiveness Management: HSoftwarehttp://humansoftware.blogspot.com/
(Efficiency Techniques: Work study: Motion and Time Study) http://work-study-measurement.blogspot.com/
(Efficient Work Methods or Practices) http://efficient-work-methods.blogspot.com/
(Email Etiquette) http://email-etiquette-manners.blogspot.com/
(Emotions) http://emotion-feeling.blogspot.com/
(Emotional Intelligence) http://emotional-quotient-intelligence.blogspot.com/
(Empowerment) http://employee-empowerment.blogspot.com/
(Enterprise Resource Planning- ERPhttp://erp-management.blogspot.com/
(Entrepreneurship and Entrepreneur) http://entrepreneurship-entrepreneur.blogspot.com/
(Entertainment Management- English Movieshttp://popular-movies.blogspot.com/
(Entertainment Management- Hindi Movieshttp://hindi-movies-choice.blogspot.com/
(Executive Etiquette and Manners) http://executive-manners.blogspot.com/
(Exit Interview) http://exit-interview.blogspot.com/

F
(Financial Ratios and Financial Ratio Analysis) http://financial-ratios.blogspot.com/

(Financial Services) http://finance-related-services.blogspot.com/
(Free and Authentic Notes on Management) http://authentic-management-notes.blogspot.com/
(Functions of Management) http://functions-of-management.blogspot.com/
(Food Management: Recipes, Easy to Cookhttp://easytocook-recipes.blogspot.com/
(Food Management: Recipes, Exotic) http://tastetherecipes.blogspot.com/

G
(Games and Icebreakers for Trainers) http://training-games.blogspot.com/
(Gemba Kaizenhttp://gemba-kaizen-improvement.blogspot.com/
(General Knowledge Management- GKhttp://general-knowledge-gk.blogspot.com/
(General Knowledge Management- Top 5/Top 10 of Everythinghttp://top-five-everything.blogspot.com/
(Genuine Professional- Long Articlehttp://professional-genuine.blogspot.in/
(Global Mindset) http://global-mindset.blogspot.com/
(Goal/Target Setting) http://goal-target-setting.blogspot.com/
(Good Boss) http://good-boss.blogspot.com/
(Great Professional)  http://professional-genuine.blogspot.in/
(Group Discussion) http://group-discussion-gd.blogspot.com/
(Group Discussion for Job Seekers and Students) http://group-discussion-gd.blogspot.com/
(Group Dynamics) http://group-dynamics-process.blogspot.com/

H
(Health and Safety Management) http://safety-health-management.blogspot.com/

(Health Management- Cholesterol Controlhttp://controlling-cholesterol.blogspot.com/
(Health Management- Homeopathyhttp://homeopathy-medicines.blogspot.com/
(Health Management- Exerciseshttp://exercises-plan.blogspot.com/
(Health Management- Quit Smokinghttp://quit-smoking-plan.blogspot.com/
(Health management- Swine Flu and Its Preventionhttp://swine-flu-precaution.blogspot.com/
(Health Management- Walkinghttp://walking-plan.blogspot.com/
(How to Be a Good Boss?) http://good-boss.blogspot.com/
(How to Get Promoted?) http://get-promoted.blogspot.com/
(How to Save Money?) http://save-money-ideas.blogspot.com/
(How to Save Money?- Long Comprehensive Article) http://manage-moneysaving.blogspot.in/
(Home Management- Home Page for All Home Tipshttp://home-tips-tricks.blogspot.com/
(HR Dynamics) http://hrm-dynamics.blogspot.com/
(HR Strategies and Functions) http://strategic-functions-hrm.blogspot.com/
(Human Capital Architecture) http://human-capital-architecture.blogspot.com/
(Human Relations) http://human-relations-aspect.blogspot.com/
(Human Resource Management- Comprehensive Coverage of HRM) http://human-resource-management-hrm.blogspot.com/
(Human Resource Planning) http://human-resource-planning.blogspot.com/
(Human Software- HSoftware) http://human-software-hsoftware.blogspot.com/

I
(I Am Liberated- Life Management) 
http://i-am-liberated.blogspot.in/
(I Am OK, You Are OK) http://life-positions.blogspot.com/
(Icebreakers and Energizers) http://management-games-icebreakers.blogspot.com/
(Internal Motivation or Self Motivation) http://internal-motivation.blogspot.com/
(Interpersonal Relations) http://interpersonal-relations.blogspot.com/
(Interview Skills) http://interviewing-skill.blogspot.com/
(Interview Preparation for Job Seekers) http://interview-preparation-jobs.blogspot.com/
(Interview Questions) http://interview-question-bank.blogspot.com/


(Johari Window) http://johari-window-model.blogspot.com/
(Just in Time Management- JIThttp://just-in-time-management.blogspot.com/

K
(Kaizenhttp://kaizen-improvement.blogspot.com/
(Knowledge Management) http://knowledge-management-initiative.blogspot.com/

L
(Lead Time Management) http://lead-time-management.blogspot.com/
(Leadership) http://lead-max.blogspot.com/ and http://shyam.bhatawdekar.com
(Lean Enterprise) http://lean-organization.blogspot.com/
(Learning Organization) http://learning-organization-profile.blogspot.com/
(Life Management- Latest HSoftware Model) http://life-effectiveness.blogspot.in/
(Life Management- I Am Liberated; Freedom from Shackles and Burdens) http://i-am-liberated.blogspot.in/
(Life Management: Success in Life) http://success-complete.blogspot.in/
(Life Management: My Exotic Dream: World Peace and Other Good Things of Life)
(Life Positions and OKness) http://life-positions.blogspot.com/
(Life Skills) http://life-skills-competencies.blogspot.com/
(Listening) http://listen-skills.blogspot.com/

M
(Management Anecdotes) http://management-anecdotes.blogspot.com/
(Managenent Books- Best Books) http://best-book-list.blogspot.com/
(Management Book- Best Books) http://best-management-books.blogspot.com/
(Management Games, Management Exercises, Icebreakers and Energizers)http://management-games-icebreakers.blogspot.com/
(Managing Life- Freedom from Shackles and Burdens) http://i-am-liberated.blogspot.in/
(Management in Life, Profession, Family and Society) http://life-effectiveness.blogspot.in/
(Management Information System- MIShttp://management-information-system-mis.blogspot.com/
(Managing/conducting Meetings) http://managing-meetings.blogspot.com/
(Management Notes- Free and Authentic) http://authentic-management-notes.blogspot.com/
(Marginal Utility) http://marginal-utility-concept.blogspot.com/
(Marketing Management Overview) http://marketing-management-overview.blogspot.com/
(Marketing Orientation) http://marketing-orientation.blogspot.com/
(Marketing Management Tasks) http://marketing-management-tasks.blogspot.com/
(Market research) http://market-research-function.blogspot.com/
(Market Segmentation) http://market-segment.blogspot.com/
(Mentoring) http://mentor-mentorship.blogspot.com/
(Money Management: How to Save Moneyhttp://save-money-ideas.blogspot.com/
(Money Management: How to Save Money- Long Comprehensive Article) http://manage-moneysaving.blogspot.in/
(Motivation) http://motivation-people.blogspot.com/
(Management Encyclopedia- Everything on Management and Leadership) http://shyam.bhatawdekar.com

N
(Negotiation Skills) http://negotiating-skills.blogspot.com/
(Negotiation Tactics) http://negotiation-tactics.blogspot.com/
(Non-verbal Communication or Body Language) http://body-language-communication.blogspot.com/

O
(Objection Handling) http://objection-handling.blogspot.com/
(OKness or Life Positions) http://life-positions.blogspot.com/
(Opportunities in Recession) http://recession-opportunity.blogspot.in/
(Organization Development- ODhttp://organization-development-od.blogspot.com/
(Organizational Culture) http://organizational-culture-values.blogspot.com/
(Out of Box Ideas) http://wow-idea.blogspot.com/
(Outsourcing) http://outsourcing-contracting.blogspot.com/
(Ownership on Job) http://job-ownership.blogspot.com/

P
(Paradigm and Paradigm Shift) http://paradigm-mindset.blogspot.com/
(Parental Responsibilities- family managementhttp://parental-responsibilities.blogspot.com/
(Pareto Analysis or ABC Analysis or 80/20 Rule) http://abc-pareto-analysis.blogspot.com/ or http://shyam.bhatawdekar.net/index.php/2011/07/20/abc-analysis-or-pareto-analysis/
(Participative Processes, Participative Management- Democracy) http://democracy-liberation.blogspot.com/
(Performance Management: Wholesome HR System) http://performance-management-appraisal.blogspot.com/
(Performance Management and Appraisal) http://performance-appraisal-management.blogspot.com/
(Personality) http://human-personality.blogspot.com/
(Personal Branding) http://professional-branding.blogspot.com/ or http://shyam.bhatawdekar.com/
(Positive Strokes) http://positive-strokes.blogspot.com/
(Presentation Skills) http://presentation-effectiveness.blogspot.com/
(Problem Solving) http://problem-solving-skill.blogspot.com/
(Product Knowledge: Home Page for All Products) http://products-all.blogspot.com/
(Product Knowledge- Carshttp://cars-products.blogspot.com/
(Product Knowledge- Chocolateshttp://chocolates-products.blogspot.com/
(Product Knowledge- Flowershttp://flowers-products.blogspot.com/
(Product Knowledge- Greeting Cardshttp://greeting-cards-products.blogspot.com/
(Product Knowledge- Cell Phoneshttp://mobilephones-products.blogspot.com/
(Professional- Genuine Professional) http://professional-genuine.blogspot.in/
(Professional Branding) http://professional-branding.blogspot.com/ or http://shyam.bhatawdekar.com/
(Profit Improvement) http://profit-improvement.blogspot.com/
(Project Management) http://management-of-project.blogspot.com/
(Psychological Strokes) http://positive-strokes.blogspot.com/
(Public Speaking) http://public-speak-skill.blogspot.com/

Q
(Qualities of CEO) http://ceo-qualities.blogspot.com/
(Quality Circles History) http://quality-circles-history.blogspot.com/
(Quality Circles) http://quality-circles.blogspot.com/
(Quality Function Deployment- QFD and House of Quality) http://quality-function-deployment.blogspot.com/
(Quality Gurus) http://quality-gurus.blogspot.com/

R
(Recession: How to Avert Recession, How to Combat Recession and Then, How to Move Ahead?) http://recession-global.blogspot.in/
(Recession Management) http://recession-management.blogspot.com/
(Recession: Opportunities in Recession) http://recession-opportunity.blogspot.in/
(Recruitment and Selection) http://recruitment-selection.blogspot.com/
(Research Methodology) http://research-work-methodology.blogspot.com/

S
(Safety and Health Management) http://safety-health-management.blogspot.com/
(Sales/Selling Process) http://selling-process.blogspot.com/
(Sales Promotion) http://sales-promotion.blogspot.com/
(Save Money) http://save-money-ideas.blogspot.com/
(Self-awareness: Getting Introduced to Self) http://self-concept-awareness.blogspot.in/
(Self-concept) http://self-concept-image.blogspot.com/
(Self-concept) http://self-image-concept.blogspot.com/
(Self-confidence) http://self-confidence-improvement.blogspot.com/
(Self Development) http://managing-self.blogspot.com/
(Self Motivation or Internal Motivation) http://internal-motivation.blogspot.com/
(Shyam Bhatawdekar's articles, blogs and knols: Home Page) http://writings-of-shyam.blogspot.com/
(Shyam Bhatawdekar's Effectiveness Model- HSoftwarehttp://humansoftware.blogspot.com/http://human-software-hsoftware.blogspot.com/
(Six Sigma) http://six-sigma-system.blogspot.com/
(Six Thinking Hats) http://six-thinking-hats.blogspot.com/
(Soft Skills) http://soft-skills-competencies.blogspot.com/
(Soft Skills/Competencies: Details of Each Competency) http://soft-competencies-skills.blogspot.com/
(Spiritual Quotient/Intelligence) http://spiritual-quotient.blogspot.com/
(Stories for Children for Child Development) http://stories-children.blogspot.com/
(Statistics- Basics) http://statistics-basic.blogspot.com/
(Strategic Management) http://strategic-managing.blogspot.com/
(Stress Management) http://managing-stress-strain.blogspot.com/
(Stress Management: Stress Freedom: Long Comprehensive Article) http://stress-freedom.blogspot.in/
(Sub-contracting) http://outsourcing-contracting.blogspot.com/
(Success) http://success-achievement.blogspot.com/
(Success in Life: Life Management) http://success-complete.blogspot.in/
(Supply Chain Management) http://manage-supply-chain.blogspot.com/
(Supply and Demand) http://supply-demand-laws.blogspot.com/
(Swine Flu and Its Prevention) http://swine-flu-precaution.blogspot.com/

T
(Talent Management) http://managing-talent.blogspot.com/
(Team Building) http://team-building-working.blogspot.com/
(Telephone Etiquette) http://telephone-etiquette.blogspot.com/
(Three Sixty Degrees Appraisal System) http://three-sixty-degrees-feedback.blogspot.com/
(Time Management) http://time-life-management.blogspot.com/
(Total Productive Maintenance- TPMhttp://total-productive-maintenance.blogspot.com/
(Total Quality Management- TQMhttp://total-quality-concept.blogspot.com/
(Training and Development) http://training-function.blogspot.com/
(Training Games) http://training-games.blogspot.com/
(Trainers’ Qualities) http://trainers-qualities.blogspot.com/
(Train the Trainers) http://train-trainers.blogspot.com/
(Train the Trainers) http://train-trainer.blogspot.com/
(Training of Trainers- Comprehensive at One Place) http://training-of-trainers.blogspot.com/
(Transaction Analysis- TAhttp://transaction-analysis.blogspot.com/
(Tourism, Travel and Sightseeing Management- Indiahttp://india-tours-sightseeing.blogspot.com/
(Tourism, Travel and Sightseeing Management- Worldhttp://sightseeing-guide.blogspot.com/
(Tourism, Trave and Sightseeing Management- World Heritage Siteshttp://world-heritage-spots.blogspot.com/
(TRIZ: Inventive Problem Solving) http://triz-problem-solving.blogspot.com/

V
(Value Engineering/Analysis) http://value-engineering-analysis.blogspot.com/

W
(Winners and Losers) http://winners-losers.blogspot.com/
(Work Study: Method Study and Work Measurement) http://workstudy-measurement.blogspot.com/
(Work Methods or Practices: Efficient) http://efficient-work-methods.blogspot.com/
(World Class Manufacturing) http://world-class-manufacturing.blogspot.com/
(Writings of Shyam Bhatawdekar on Management) http://writings-of-shyam.blogspot.com/
(Written Communication) http://written-communication.blogspot.com/

Z
(Zero Based Budgeting) http://zero-based-budgeting.blogspot.com/